AI workflows for property management companies.
Work order intake, lease abstraction, owner reporting, renewal pipeline. The repeatable work runs itself. The on-site team stops drowning in admin and stays focused on residents and revenue.
Workflows we ship to PM companies.
Work order intake
Resident calls or texts. Agent takes the intake in plain English, asks clarifying questions a senior on-site would ask, categorizes, schedules against the maintenance calendar, confirms to the resident. On-site sees only the exceptions.
Lease abstraction and rent roll cleanup
Agent ingests every lease and amendment as they land. Pulls economic terms, options, escalations, deposits, side letters into the rent roll. Compares to system of record and flags drift weekly.
Owner reporting
Reads from the GL, rent roll, maintenance system, leasing pipeline. Generates the report in each owner's preferred format. Writes variance commentary in your ops director's voice. Operations spends 5 hours instead of 5 days.
Renewal pipeline
Agent runs the calendar. 60-day notice, 30-day followup, 15-day talking-points list. On-site makes the call from a position of context. Renewal rate goes up. Turnover and vacancy go down.
After-hours leasing inquiry
Inquiry lands at 8pm Sunday. Agent answers in your on-site voice, qualifies the prospect, books the showing, sends the application link. Monday morning, three of eight overnight leads are pre-qualified on the calendar.
Custom advisory
If your workflow does not look like the five above, we will scope it. Common asks: AI readiness audit, vendor selection, turnaround on stalled internal projects.
Common questions from PM operators.
Does this work with AppFolio or Yardi?
Yes. We integrate with AppFolio, Yardi Voyager and Breeze, RealPage OneSite, Buildium, and Entrata via API. The PMS stays the system of record. The agent reads from and writes back to it.
Will the agent talk to residents directly?
Yes, with strict guardrails. The agent handles intake, classification, and scheduling for work orders and leasing inquiries. It never closes a complaint, never commits firm money, and never runs dunning escalation. Closure and escalation always go through a human.
How is owner reporting different from what AppFolio already produces?
AppFolio produces the raw report. The agent produces the report in the format each owner actually wants, with variance commentary in your operations director's voice, and ships it to the channel the owner prefers. Operations director spends 5 hours instead of 5 days.
How does the renewal pipeline workflow work?
Agent runs the calendar. 60-day notice, 30-day followup, 15-day personal call list with talking points pulled from resident history. The on-site manager makes the personal call from a position of context. Renewal rate goes up. Vacancy goes down.